About Our Immediate Response Vehicles

Progressive uses Immediate Response® Vehicles (IRVs) — those familiar white SUVs with the Progressive logo on the side — to give your car insurance claim a head start. If your vehicle is involved in an accident, our claims representatives travel in our IRVs to repair shops, tow yards, your house, or your work to help resolve your claim quickly and accurately.

Since 1994, Progressive IRVs have helped innovate and improve how we deliver car insurance.

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Auto insurance products and prices are different when purchased directly from Progressive or through independent agents/brokers. Because each group makes decisions about their businesses that result in different rates, you won't know which group provides the lowest rate for you until you obtain a quote from our agency and our direct businesses. Progressive quotes available through the Get a Quote button are only for policies purchased through agents/brokers.