Safelite’s Service Commitment

5-Point Service Pledge

At Safelite AutoGlass, we are committed to making sure your experience is the best it can be. In fact, we believe that your satisfaction is so important that we stand behind it with our 5-Point Service Pledge:

1. A SafeTech™ certified technician will provide a quality installation or repair, using high-quality parts and materials.

2. We will fully protect the interior and exterior of your vehicle where we are working.

3. We will clean your vehicle's exterior glass.

4. We will vacuum all broken glass after the work is completed.

5. We will provide a lifetime warranty on auto glass materials and workmanship for as long as you own or lease your vehicle.

If you'd like to tell us about your recent Safelite AutoGlass service experience, please contact our Customer Service Hotline at 1-800-835-2257 or e-mail us. You may also complete our online customer questionnaire.

Warranty

Every Safelite repair and replacement is covered by our National Warranty for as long as you own or lease your vehicle. If you are not completely satisfied with your repair or have any problems with your Safelite AutoGlass replacement, contact our Customer Service Hotline at 1-800-835-2257.